Ah77 FAQ — all your questions
All answers in one place

Go to the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that code to set a new password. The whole process takes just 2–3 minutes. We recommend using a password manager to keep track of your password.

No. Under ah77's policy, only one account is allowed per mobile number. Attempting to create multiple accounts may result in both accounts being suspended and any balance being forfeited. If you're having trouble, please contact our support team.

KYC is not mandatory for general gaming or small transactions. However, identity verification may be required for large withdrawals or if suspicious activity is detected on your account. Verification can be completed easily with a photo of your national ID and a selfie.

If you enter the wrong password 5 times in a row, your account will be automatically locked for 30 minutes as a security measure. Please try again after 30 minutes. If the issue persists, contact our 24/7 live chat support.

ah77 supports the most popular payment methods in Bangladesh. Deposit anytime, from anywhere, with ease.

• Mobile Banking: Mobile Banking, Nagad, Rocket, Upay
• Card: VISA, Mastercard
• Bank Transfer: Selected banks
• Crypto: USDT (TRC20)

The minimum deposit is just BDT 200, and you can deposit up to BDT 500,000 in a single transaction. Limits may vary slightly depending on the payment method. Daily deposit limits depend on your account type and verification status.

Withdrawals via Mobile Banking, Nagad, and Rocket are typically processed within 15–30 minutes. Bank transfers may take 1–2 business days. Requests made between 11 PM and 6 AM will be processed in the morning. Additional verification may be required for your first withdrawal.

In most cases, deposits are credited to your account within 5–10 minutes. If it takes longer than 30 minutes:

• Save a screenshot or transaction ID of your transaction.
• Contact live chat support and share the details.
• Our support team will resolve your issue promptly.

Once you open a new account and make your first deposit, the welcome bonus will be credited to your account automatically. To learn about the bonus amount and terms, Promotions View the page.

• Up to 100% bonus on your first deposit.
• Specific wagering requirements must be met to use a bonus.
• Use your bonus before it expires.

A wagering requirement is the number of times you must bet the bonus amount before you can withdraw it. For example, if you receive a BDT 1,000 bonus with a x10 wagering requirement, you must place a total of BDT 10,000 in bets before withdrawing. For full terms, Promotions See on the page.

Yes, all active ah77 members are eligible for daily cashback. A fixed percentage of your net daily losses is automatically credited to your balance the following morning. Cashback rates vary based on your membership tier.

ah77 offers over 500 games. The main categories are:

• Live Casino: Blackjack, Roulette, Baccarat, and Live Dealer sessions.
• Slot Games: Classic slots, video slots, Megaways, jackpots.
• Sports Betting: Cricket, football, badminton, tennis.
• Fish Game: Skill-based games with a fish hunting theme.

ah77's servers automatically save your game progress. If you get disconnected, simply log back in — your game state and balance will be exactly as you left them. For live betting, any bets already accepted will remain valid. Contact support if you run into any issues.

Yes, ah77 offers in-play and live betting. Place bets with real-time odds while the match is in progress. To place live bets on cricket, football, and other popular sports, Betting Visit the page.

The ah77 app is available directly from our Download Download from the page. Download and install the APK file — before installing, enable "Unknown Sources" in your phone's settings. For the iOS version, App View the page.

If the app won't install, follow the steps below:

• Go to Phone Settings > Security > enable "Unknown Sources" or "Install unknown apps".
• Check that you have enough storage space (at least 100 MB required).
• Delete the old APK file and download a fresh copy.
• Requires Android 5.0 or higher.

Your ah77 account is a single account — use the same login credentials on both the website and the mobile app. Your balance, bonuses, and game history all stay synchronized. Play seamlessly from any device.

ah77 uses full SSL encryption to keep your login credentials and transaction data secure. Your personal information is never shared with third parties. For more details, visit our Privacy Policy Read more.

• 256-bit SSL encryption.
• Two-factor authentication (2FA) available.
• Suspicious login detection system.

ah77 takes responsible gaming seriously. Set daily or weekly deposit limits from your account settings, enable self-exclusion for a set period, or take a gaming break. For more details, Responsible Gaming View the page.

To permanently close your account, contact live chat support and submit your request. Make sure to withdraw any remaining balance first. Once closed, a new account cannot be opened with the same mobile number.